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During Your Stay

Your room

All of our rooms include:

  • En-suite bathroom
  • Nurse call facilities
  • Telephone
  • Remote control satellite television
  • Air conditioning
  • Additional bed for bystander
  • Luxury rooms in addition have
    • Sofa set
    • Fridge

Our Diet Clerk will attend to your dietary needs daily. Each day you will be able to choose your meal from our daily menus which will be delivered to your room. If you have a request for dishes not shown on the menus, please let our diet clerk know. We can cater for almost all dietary needs. Halal meat is provided. 

Cleanliness and hygiene are extremely high on our day to day agenda. Housekeeping assistants will attend to your room regularly. Howevr, you may call cleaning staff anytime as and when required.

Please ensure that during rest periods and where medically indicated, consideration is shown. We request that all visitors other than one companion leave the hospital by 10pm. However Parents of child patients below the age of 12 are able to stay overnight if desired.

The hospital provides a complimentary newspaper daily to each room. 

The hospital operates a non smoking policy in the best interest of babies and other patients.

Personal Property 
The hospital is unable accept responsibility, for cash or valuables, Patients are kindly requested to refrain from bringing valuables to the hospital.

It is our aim to provide you with the highest standards of care in all aspects. Employees are rewarded by knowing that they have helped in your recovery. They do not expect to receive tips or gratuities for carrying out their jobs to your satisfaction. Our policy expressly states that staff may not accept extra payment for services performed and we courteously ask you to assist us in implementing this policy.

Your own religious advisor is welcome to visit you while you are in hospital. 

Satisfaction survey
We are proud of our patient care and work hard to make each patient's time with us as pleasant as possible. Our patient survey is an important indicator of how well we achieve this and we monitor the results very closely.


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Copyright © NINEWELLS CARE. All rights reserved.
Company registered in Sri Lanka. PV2731